#373 What Do Your Colleagues Do All Day? (The Value of Institutional Knowledge & AI for Process Reengineering) | Jennifer Smith, CEO at Scribe

Four years into the AI boom, headlines still promise agents that will run entire departments, yet most companies can't point to the transformation they were sold. The gap isn't intelligence — today's models are remarkably capable — it's context: no model arrives knowing how your company actually gets things done. For anyone tasked with deploying AI at work, this raises pressing questions. What does it take to turn generic intelligence into something that understands your specific operations? And why do so many well-funded AI initiatives stall before they ever reach production? Jennifer Smith i