How Lattice builds AI fluency across the middle 60% of its employees

Employees who already excitedly use AI, usually ~20% of your workforce, rarely need much encouragement. They are testing tools, building workflows, and sharing what they learn. Lattice concentrates on the middle 60%: employees who want to use AI but still need help understanding where it fits in their work, which tools to choose, and what good AI use looks like. Lattice spent a year testing ways to close that AI activation gap, including internal training, external courses, team workshops, manager programs, vendor-led sessions, and new ways to share experiments. It used those lessons to