Podium's Playbook for Scaling AI Agents Org-Wide

Podium runs agents across sales, service, and support, all on one shared platform. Walker Ward explains why having LangSmith as the company's default agent platform is a bigger unlock than any single feature: teams that don't yet know how important observability is inherit it anyway, and new agents follow patterns that are already known to scale. #AIagents #LangSmith #Shorts